Some vendors are great, some are okay, and some need to improve.
My favorites are:
Payne Group (http://www.payneconsulting.com/). THE best Word training availabe. Also, no one beats Numbering Assistant.
Adobe (http://www.adobe.com/). I couldn’t do without Captivate or Adobe Connect Pro. Sometimes it seems that they rush new versions to market. However, for these two products, I’d rather put up with the bugs to get the leading edge technologies.
TechSmith (http://www.techsmith.com/). They make SnagIt, the best screen shot tool on the market. I love it!
What about you?